Privacy Policy

1 – General information

This Privacy Policy contains information about the collection, use, storage, processing and protection of personal data of users and visitors of the website, with the purpose of demonstrating absolute transparency on the subject and clarifying to all interested parties about the types of data that are collected, the reasons for the collection and how users can manage or delete their personal information.

This Privacy Policy applies to all users and visitors of the website and integrates the general terms and conditions of use of the website.

This document has been prepared in accordance with the General Law on Personal Data Protection (Law   13,709  /18), the   Framework for Civil Rights on the Internet   (Law   12,965  /14) (and Regulation EU No. 2016/6790) and Federal Law No. 13,709/2018 (General Law on Personal Data Protection – LGPD). In addition, the document may be subject to updates as a result of any regulatory update, so the user is invited to consult this section periodically.

We care about the protection of your personal data and, therefore, we provide you with this privacy policy, which contains important information about:

• Who should use our website?
• What data we collect and what we do with it;
• Your rights in relation to your personal data; and
• How to contact us.

2 – How do we collect personal data from users and visitors?

The personal data of users and visitors are collected by the platform through the following forms:

• Contact form (contact us);
• Contact form for company professionals;
• Registration form for events in the Calendar;
• Travel Reservation Request Form (Tourism Website);
• Event booking form (tourism website);
• Travel Agency Registration Form (Tourism Website);
• Event services request form (tourism website);
• Service Request Form for Corporate Account (Tourism Website);
• Gift List Service Request Form (Tourism Website);
• Gift form on gift list (tourism website);
• Other forms depending on the particularities of each site.

3 – What personal data do we collect about the user and visitor?

The personal data collected from users and visitors are as follows:

Basically, data such as name, address, city, state, email, phone, WhatsApp, company are requested.

In the case of travel websites, age, CPF, passport, travel date,

3 – For what purposes do we use the personal data of users and visitors?

The purpose of the personal data of users and visitors collected and stored by the platform is:

• Solely and specifically to fulfill the request for which they were informed.

The processing of personal data for purposes not provided for in this Privacy Policy will only occur after prior notification to the user, so the rights and obligations established herein remain applicable.

4 – How long is personal data kept?

The personal data of the user and visitor are stored by the platform for the period necessary to provide the service or fulfill the purposes set forth in this document, in accordance with the provisions of section   I   of article   15   of Law   13,709  /18.

Data may be deleted or made anonymous at the user’s request, except in cases where the law provides for other processing.

Furthermore, users’ personal data may only be retained once their processing has been completed in the following cases provided for in Article 16 of the aforementioned law:

1. compliance with legal or regulatory obligations by the data controller;
2. study by a research body, ensuring, wherever possible, the anonymity of personal data;
3. transfer to a third party, provided that the data processing requirements established in this Law are respected;
4. Exclusive use by the data controller and access by third parties are prohibited, provided that the data is anonymized.

5 – Security of stored personal data

The platform undertakes to implement technical and organisational measures capable of protecting personal data from unauthorised access and situations of destruction, loss, alteration, communication or dissemination of such data.

Credit card data is not collected on our platform.

The platform is not exempt from liability for the sole fault of a third party, such as in the case of a hacker or cracker attack, or for the sole fault of the user, such as in the case where the user transfers his or her data to third parties. The website undertakes to notify the user of any breach of the security of his or her personal data.

The personal data stored is treated confidentially, within the limits of the law. However, we may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

6 – Data exchange

We do not  share your personal data with third parties. However, we may do so in order to comply with a legal or regulatory requirement, or even to comply with an order issued by a public authority.

7 – Sensitive data

Sensitive data will NOT   be collected from our users, understood as those defined in arts. 11 and following of the Personal Data Protection Act. Therefore,   data on racial or ethnic origin, religious beliefs, political opinions, membership in a union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data will NOT  be collected when linked to a natural person.

8 – Cookies

Cookies are small text files that are automatically downloaded to your device when you access and browse a website. They are basically used to identify devices, user activities and preferences.

Cookies do not allow any files or information to be extracted from the user’s hard drive, and they do not allow access to personal information that does not come from the user or from the way in which the website’s resources are used.

el. Third party cookies

Some of our partners may set cookies on the devices of users accessing our website.

These cookies, in general, are intended to allow our partners to offer their content and services to the user who accesses our website in a personalized way, obtaining navigation data extracted from their interaction with the website.

The user can obtain more information about third-party cookies and the way in which the data obtained from them is processed, as well as access a description of the cookies used and their characteristics, by accessing the following link:

• https://www.google.com.br/
• https://www.facebook.com/
• https://analytics.google.com/
• https://www.google.pt/chrome

The entities responsible for collecting cookies may transfer the information obtained to third parties.

b. Cookie management

The user may object to the registration of cookies by the website by simply disabling this option in their browser. More information on how to do this can be accessed in some of the main browsers currently used from the following links:

• Internet Explorer:
  https://support.microsoft.com/pt-br/help/17442/windows-internet-explorer-delete-manage-cookies
• Safari:
  https://support.apple.com/pt-br/guide/safari/sfri11471/mac
• Google Chrome:
  https://support.google.com/chrome/answer/95647?hl=pt-BR&hlrm=pt
• Mozila Firefox:
  https://support.mozilla.org/pt-BR/kb/ative-e-desative-os-cookies-que-os-sites-usam
• Opera:
  https://www.opera.com/help/tutorials/security/privacy/

However, disabling cookies may affect the availability of some of the website’s tools and features, compromising their correct and expected functioning. Another possible consequence is the deletion of user preferences that may have been saved, compromising their experience.

9   –   Data collection not expressly provided for

Occasionally, other types of data not expressly provided for in this Privacy Policy may be collected, provided that they are provided with the user’s consent, or that the collection is permitted based on another legal basis provided for by law.

In any case, the data collection and processing activities resulting from this will be communicated to the users of the website.

10 – Consent

By using the services and providing personal information on the platform, the user accepts this Privacy Policy.

By registering, the user declares that he/she is aware of and can exercise his/her rights to cancel his/her registration, access and update his/her personal data and guarantees the veracity of the information made available to him/her.

The user has the right to withdraw his/her consent at any time, to do so he/she must contact us via email.

11 – Changes to this privacy policy

We reserve the right to modify this Privacy Policy at any time, so it is recommended that the user and visitor review it frequently.

Changes and clarifications will take effect immediately after their publication on the platform. When changes are made, users will be notified. By using the service or providing personal information after any modification, the user and visitor demonstrates his or her agreement with the new rules.

In the event of a merger or sale of the platform to another company, user data may be transferred to the new owners so that the services offered are maintained.

12 – Conflict resolution skills

Brazilian law shall apply fully to resolve disputes arising from this instrument.

Any dispute must be submitted to the court of the district where the company’s headquarters are located.